Set up your portal: When you registered an email with a temporary password should have been sent to you. If you cannot remember your password choose the link FORGOT YOUR PASSWORD OR NEED TO GET STARTED. Type in the email address you used to register and click submit. An email will be sent to you with a temporary password. To actually sign in to the portal go to the link in your email, sign in using the temporary password.
Change your password: To change your password go to the top where it says “I want to” and choose change my password.
Update Your Credit Card Info: With the introduction of the new micro chip technology many of you have received new cards since your last registration. Avoid unnecessary decline charges by checking that your credit card info is up to date in your Portal.
Now your portal is ready to go and you can register online. You will be able to login and change credit card, contact, and family member information at any time.
To enroll in classes be sure that your location is set to SEE ALL if you want to see availability in both locations, or to the location where you wish to take classes. Garden City classes start with GC and Syosset classes start with SY for additional clarification.
Steps to register by portal
1. Log in to your portal 2. Agree to all policies 3. Go to the dashboard
Choose Find Classes
Choose the button for show me classes at all locations, or choose a specific location using the filter
Choose Add a Filter and choose from the following filters (You can also find classes without choosing filters. Please keep in mind the more specific you are the fewer classes you will see)
Children ages 2-14, beginner - intermediate choose LEARN TO SWIM
Children ages 6-14 who have been evaluated and placed in this program, choose STROKE CLINIC
Learn to Swim students age 22 - 36 months choose TODDLER LESSONS
Learn to Swim students age 3 - 10 years choose GROUP LESSONS
Learn to Swim students age 11 - 14 years choose YOUNG ADULT LESSONS
Learn to Swim students age 3 - 14 who require 1:1 instruction, choose INDIVIDUAL LESSONS
Stroke Clinic students who are moving up from Lane 4 or have been placed by an instructor choose BEGINNER STROKE CLINIC
Stroke Clinic students who are continuing in stroke clinic or have been placed at this level by an instructor choose STROKE CLINIC
Choose your location: Classes are only available in Garden City and Syosset locations at this time
4. Enroll your swimmers
Click on the class you are interested in, confirm that the program, ages, and location are correct
Choose the students you wish to enroll
If you have students in different programs you will need to adjust the filters accordingly
Click ADD TO CART
To add more classes or additional students click keep shopping. Otherwise, click checkout now.
Once you click Accept Enrollment Fees and Continue your child's spot is held.
If there is no room in the class you will be placed on a waitlist. Your card will not be charged until we have contacted you and you have accepted a waitlist spot.
Click on Saved Payment Methods
Make sure that the credit card number and expiration date are correct. If you need to edit, update, or add a new card you can do it here
Credit cards are processed every few days once we have had a chance to review and confirm your enrollment. Your card will not be charged at checkout.
6. Review and Signout
Review your classes and feel free to sign out. You can look for a confirmation email confirming your class day and time. If your confirmation email says waitlist you have been placed on a waitlist and do not have a spot in that class.